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SongU.com Privacy Policy
By accessing or using the services provided by SongU LLC (referred to as SongU.com), you agree to accept the terms and conditions of this Privacy Policy and the processing of your personal data as described below.

Personal Data Controller
SongU.com is the personal data controller responsible for information collected on this web site .


P.O. Box 1572
Franklin, TN 37065

songu @ songu dot com

Our Use of Your Personal Data
Your privacy is important to us and we will only process your personal data in accordance with this Privacy Policy and relevant personal data regulation. Wth the exception of any information that is owned or copyrighted by a third party involved in SongU.com, including our members, we agree to not sell, share, or rent this information to others in ways different from what is disclosed in this statement. See the section on cookies for additional information.

Data Processing Necessary to Provide Our Services
If you choose to join SongU.com as a member, as a part of offering our services to you, we process your personal data that you provide us with at the time of registration, such as:

• First and last name
• E-mail
• Billing Address
• Country of residence

As you continue to use our services, you may regularly provide SongU.com with further personal data, including MP3's of songs you have written or a personal profile or photo for your member website. It follows from the nature of the services we provide that we must process the data that you upload for these services. For example, we will store your MP3 so that it is available for a coach or instructor to provide feedback. This processing is a pre-requisite for us being able to offer our services to you.

Customer Relationship as a Legal Ground for Email Correspondence
It should be noted that informational or marketing emails sent by SongU.com, such as confirmation of course registrations, notifications of completed coaching evaluations or Special Event Pitch Opportunities are sent on the basis of a customer relationship, which is the legal ground for processing any personal data. As such, these emails do not require a consent. Such data will be processed and used in compliance with relevant personal data regulation. You can always choose to opt out of receiving such emails by either clicking the unsubscribe link located at the bottom of the email or by contacting us through the support area of our website or by emailing us at songu @ songu dot com and requesting removal from our mailing list.

Cookies are very small text files placed on your hard drive by a computer server. A cookie serves as your identification card and helps us remember who you are while you are using our services.

SongU.com uses cookies in order to function properly, for instance, to keep you from having to re-enter your password on every page of our website once you have logged into your account.

We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device for a set period of time or until you delete them). Cookies also tell us that you returned to a specific web page on our site, and help us to also know your preferences and habits so we may better customize our offerings for you.

If your internet browser is set and configured to accept cookies, you consent to the use of cookies. If you do not accept cookies, you can prevent cookies from being saved on your computer by changing the settings of your web browser. You can also delete cookies which have been previously stored. In such cases, please refer to the help section of your internet browser. Also note that if you choose not to accept cookies, you can still use some of our services, but their functionality will be somewhat limited. Please be aware that SongU.com advertisers or web sites that have links on our site may, on their own, collect personally identifiable information about you. The information practices of those web sites linked to or from SongU.com are not covered by this privacy statement.

Access, Correction or Erasure of personal data You have the right to request access to, correction of, or erasure of your personal data processed by SongU.com. If a request for correction or erasure concerns data that is necessary for SongU.com to offer its Services to you, you will be notified and if desired, have the effect that your account will be terminated at SongU.com. If you wish to exercise this right, please contact us either through the support area on our website or by emailing us at songu @ songu dot com. Any such requests must be made from the email address with which you are registered at SongU.com or need to be in writing and signed by you. At any time, should you terminate your account at SongU.com, your personal data as described above may be held for a period of up to (6) months before it is scheduled for deletion and permanently erased from our system. Portability You have the right to receive your personal data which you have provided to, and has been stored, by SongU.com in accordance with relevant personal data regulation (provided that such request does not adversely affect the rights and freedoms of others).

Information Sharing
As a general rule, SongU.com will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires us to do so.

Surveys And Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and email address). Contact information will be used to notify the winners and award prizes.

SongU.com e-Classrooms and Member Websites
This site makes use of electronic classrooms (e-classrooms) and provides member websites for any account holder. SongU.com may make available electronic transcripts of any class or event conducted on our website for users who were unable to attend. Also, please remember that any information that is disclosed in these areas becomes public information so you should exercise caution when deciding to disclose your personal information. For more information on proper etiquette and guidelines on SongU.com's website, please see our community standards.

Your Security At SongU.com
The security and integrity of your personal data are important to us. In addition to complying with applicable relevant personal data regulation, we use accepted industry standards, technologies, and procedures, such as firewalls, security software, etc., in order to protect the integrity of your personal data and to prevent any unauthorized access. However, no system can be 100% secure, and despite our efforts, there is always a risk of unauthorized access to your personal data. By using our Services, you assume this risk.

We also urge you to use a unique and strong password to your user account on our website and to protect your password. You should further limit access to your computer and browser and log out after having used the Lifesum Services.

Naturally as a user, you should also take reasonable steps to prevent others from having access to your account. This includes not giving out your password to others, including family or household users. Also remember to sign out of your SongU.com account and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.

SongU.com has users all over the world. When you give SongU.com personal information, that information may be sent electronically to servers outside of the country where you originally entered the information, such as to the United States or other countries. In addition, that information may be used, stored and processed outside of the country where you entered that information. Whenever SongU.com handles personal information as described above, regardless of where this occurs, SongU.com takes steps to ensure that your information is treated securely.

Policies For Individuals Under 13
We are sorry, but we no cannot enroll children under the age of 13 in our community, as we are not specifically providing content for children. If you are under age 13, you are not allowed not submit any personal data through our website. Further, we encourage parents and legal guardians to monitor their children's Internet use and to help us in enforcing our Privacy Policy by instructing their children to never provide any personal data through our website without their permission. If you become aware that a child under the age of 13 has submitted personal data to us, please contact us at songu @ songu dot com.

Changes To The SongU.com Privacy Statement
SongU.com may make changes to this privacy statement from time to time. We will post changes to our privacy statement here, so be sure to check back periodically. We may also notify you of significant changes by e-mail or in other ways.

Questions, Comments, Concerns
If you have any questions or comments about our use of personal information, please contact us by sending e-mail via the help/support area inside the member area or by contacting us via email at songu @ songu dot com. We will use reasonable efforts to promptly investigate any complaint you may have regarding our use of personal information.
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Enrollment Agreement
These terms of use constitute a legal agreement between you and Songu, LLC ("SongU.com"), a Tennessee limited liability company. Please read this agreement ("Agreement") in its entirety before you become a member of this website. This Agreement governs your use of SongU.com's course material and website (the "Course Material"). By becoming a member of SongU.com, you agree to be bound by the terms and conditions of this Agreement.

All content included on this site, including, but not limited to graphics, logos, button icons, images, audio clips, video clips, multimedia files, is the property of SongU.com or its respective parties and is protected by United States and international copyright laws. Therefore, you must treat the Course Material and the material on this site like other copyrighted material (e.g. a book or musical recording). All Course Material is strictly for your personal use and you are not allowed to share with others your password or the Course Material.

SongU.com and other marks indicated on our site are registered trademarks of SongU, LLC, in the United States and other countries. SongU.com trademarks may not be used in connection with any product or service that is not SongU.com in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits SongU.com. All other trademarks not owned by SongU that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by SongU.com.

Term of Agreement
The term of this Agreement (the "Term") will commence once you click on the "I ACCEPT" button and pay the applicable membership fee described below which will entitle you to a recurring membership, unless otherwise indicated, commencing upon verification of your credit card information. In consideration for receiving the benefits and services of SongU.com, you will pay to us the amount set forth on the SongU.com registration page prior to the commencement of membership. By providing your credit card billing information, you are authorizing us to charge the membership fee to your designated credit card on a recurring basis. Regardless of the method of payment, we will not be required to address any billing problems or discrepancies unless you advise us of such billing problems or discrepancies within ninety (90) days after they appear on any such statement or bill. Your credit card issuer agreement governs the use of your designated credit card in connection with us, and you must refer to that agreement and not this Agreement to determine your rights and liabilities as a cardholder.

License and Site Access
SongU.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of SongU.com. This license does not include any resale or commercial use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be modified, adapted, translated, reverse engineered, de-compiled, disassembled, reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any purpose without express written consent of SongU.com. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of SongU.com and our affiliates without express written consent. You may not use meta tags or any other "hidden text" utilizing the SongU.com name, logo or trademarks without the express written consent of SongU.com. Any unauthorized use terminates the permission or license granted by SongU.com and your right to SongU.com membership terminates immediately and your password will be deactivated. No refund of membership fees will be made in any such case. SongU.com may terminate your access to the Service and SongU.com's website in its absolute discretion and for any reason without notice. Note: you may switch membership types up to 3 times per calendar year.

Community Standards
You agree to adhere to the Community Standards established by SongU.com. However, SongU.com does not control the submissions made by our users. SongU.com does not guarantee the accuracy, integrity or quality of these submissions. SongU.com cannot and will not be held liable in any way for any submissions, or for any harm that results from these submissions. SongU.com may, but is not obligated to, monitor, edit or remove any information or material for any reason. For more information, please see our Community Standards.

Disclaimer of Warranties and Limitation of Liability
The information, content, material, products and services on this website are provided "as is," and "as available" with no warranties whatsoever. Under no circumstances shall SongU.com be liable for any incidental, special or consequential damages that might result from the use or inability to use this site, the course material contained within, or any related documentation. SongU.com provides educational and instructional materials for its membership, but makes no guarantee and takes no responsibility for any member's success or failure in directly or indirectly applying the knowledge gained from any Course Material or any other content found on or linked to or from SongU.com's website. You expressly understand and agree that SongU.com disclaims to the fullest extent permissible by applicable law any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, operability or availability of information or material in the products and services. SongU.com disclaims any responsibility for the deletion, failure to store, incorrect or untimely delivery of any information or material. SongU.com disclaims any responsibility or liability for any harm resulting from downloading or accessing any information or material through the products and services, including, without limitation, for harm caused by viruses or from the installation or use of any required or recommended hardware or software, similar contamination or destructive features including, but not limited to direct, indirect, incidental, punitive, and consequential damages. SongU.com disclaims any responsibility, liability or warranty regarding the reliability or accessibility of subscriber web pages or any storage facilities offered by SongU.com. SongU.com may not be held responsible for interruptions of service or to the access of specific content on SongU.com.

Discussion Board, Student Profile and Other Content
If you voluntarily choose to submit personal information including photos to the SongU.com website in the form of a "personal profile" SongU.com has the right to display the information on its website in a manner deemed appropriate by SongU.com. By sending any information or material directly to SongU.com or through this website, you agree to accept sole responsibility for its content as well as the consequences of the information or material. This means you, and not SongU.com, are entirely responsible for all information and material that you submit to SongU.com. For more information see our Privacy Policy. By submitting information and materials to SongU.com, you agree to indemnify SongU.com for any claims, demands, damages, costs and liability resulting from your submission. Further, you represent and warrant that you have the right to post this information. You also represent and warrant that your information is accurate and will not cause harm to another individual and that you will indemnify SongU.com or its affiliates for any and all claims resulting from content you supply. SongU.com has the right but not the obligation to monitor and edit or remove any content. SongU.com takes no responsibility and assumes no liability for any content posted by you or any third party.

Copyright Complaints
SongU.com respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us or submit a support request.

Applicable Law
The laws of the State of Tennessee shall govern this Agreement. If for any reason a court of competent jurisdiction finds any provision of the Agreement, or portion thereof, to be unenforceable, that provision of the Agreement shall be enforced to the maximum extent permissible so as to affect the intent of the parties, and the remainder of the Agreement shall continue in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or the TOS must be filed within one (1) year after such claim or cause of action first arose or be forever barred.

You agree that SongU.com, in its sole discretion, may terminate your account (or any part thereof) or use of this service, and remove and discard any content within this service, if SongU.com believes that you have violated the TOS or including, without limitation, for lack of use or for any other reason SongU.com deems appropriate. SongU.com may also in its sole discretion and at any time discontinue providing the service, or any part thereof, with or without notice. You agree that any termination of your access to the service under any provision of this TOS may be effected without prior notice, and acknowledge and agree that SongU.com may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the service. Further, you agree that SongU.com shall not be liable to you or any third-party for any termination of your access to the service. Notwithstanding the foregoing, in the event SongU.com terminates its service due to insolvency, SongU.com will issue refunds to only those who joined during the three months (90) days prior to termination of service.

Recurring Billing Policy
SongU.com uses a recurring billing system whereby your membership will automatically continue until you notify us of cancellation. You may cancel your membership at anytime by completing the support form within the site or by contacting our offices in writing or by phone. Allow at least (2) business days for processing. Please note that any unused portion of your membership (including unused SongU.com credits) is forfeited and is not refundable.

Our Address
SongU.com's Course Material and related documentation are provided with restricted rights. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in Subdivision (b)(3)(ii) of The Rights in Technical Data and Computer Software clause. Responsible developer is SongU, LLC P.O. Box 1572 Franklin, TN 37065 Phone (615)522-1556. If you have any questions regarding the enrollment agreement you may contact us using the form on our site.

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Choose Your Password

Your new password must be at least 6 characters long. Any combination of letters, numbers and !, @, $

What's Recurring Billing?

This means you control your membership. If you are enjoying SongU.com, do nothing and your membership and recurring charges will automatically continue at your selected monthly or quarterly rate. You can easily cancel your membership at any time by in the Account area after you login.

Locating your Credit Card CCV/CCV2 Security Code

Why do we ask for this? We ask for this information as it verifies for us that a credit card is in the physical possesion of the person attempting to use it.

Visa/MasterCard/Discover Image of Visa and Mastercard Security Code
The CCV/CCV2 security code for your MasterCard, Visa or Discover card is the three-digit number on the back of your credit card, immediately following your main card number.

American Express Image of AmEx Security Code
The CCV/CCV2 security code for your American Express card is the four-digit number located on the front of your credit card, to the right or left above your main credit card number.