Book time to meet one-on-one with your instructor for either 30 or 60 minutes in the e-Classroom for career advice or song feedback. 3-hour Pro Mentor co-writing sessions are also available to schedule in the Private Sessions area.
All Private Sessions take place in a private audio/video enabled e-Classroom. In the event you cannot be in front of a computer or if you have computer problems, you may also phone into your private session.
For Private Sessions only, your instructor will receive a special link to access
your locker songs. As long as the song(s) you would like to go over during your
session are in your song locker, your instructor will be able
to pull them up during the session.
In your private session activity area, go to upcoming sessions. Click the link to enter the session. Note that the e-Classroom remains closed until 15 minutes prior to class starting time at which point you may enter.
View a short 'how-to' video
The e-Classroom for your Private Session opens 15 minutes before start time. Before that time, you can gain familiarity and test your audio/video connection in the Virtual Writer's Room which is found by going to the Co-Writing Activity area. The Virtual Writer’s Room is set-up similarly to your Private Session e-classroom. Remember to click on the CALL USING COMPUTER link which will automatically connect your audio/video to the session. If you are having technical problems you may use the call-in number instead.
To reschedule, you must cancel your current session first, then submit a new Private Session request to rebook. Please provide at least a 12 hour notice to cancel a private session by clicking the link to cancel in the My Private Sessions Activity area. The instructor will automatically be notified of the cancellation and your SongU.com credits will be refunded to your account. Cancellations with less than 12 hours’ notice must be done by contacting Support. Refunds can only be guaranteed with a 12 hour notice.
Yes. Your instructor will click the record button when you enter the session. It’s helpful to remind them to hit record. Transcripts are posted about 15-30 minutes after your session in the private session activity area in your complete sessions. In most cases, transcripts will remain available for 7 days after the session.
Yes. You will have access not only to view the transcript, but also to download it for your permanent record. We recommend that you download your session since it will be automatically purged from the server after 7 days.
Scheduling is very flexible and depends upon both your availability and the faculty's availability, many of whom are available during the daytime or on weekends. So no matter where in the world you live, it's likely you will be able to find a mutually agreeable time for your Private Session. Note that all scheduling is done with respect to Eastern Standard Time (i.e., ET, New York City time).