Your Privacy At SongU.com

  1. Information Collection And Use
    SongU, LLC is the sole owner of the information collected on this web site with the exception of any information that is owned or copyrighted by a third party involved in SongU.com, including our members. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. See the section on cookies for additional information.

    Cookies
    Cookies are very small text files placed on your hard drive by a computer server. A cookie serves as your identification card and helps us remember who you are. It is uniquely yours. It stores information about you, such as nickname, age, zip code and gender. SongU.com uses cookies to personalize and improve your experience on this site and to assist advertisers in providing you with advertisements targeted toward your interests. A cookie can only be read by the server that gives it to you. No one else can access this information. Cookies also tell us that you returned to a specific web page on our site, and help us track your preferences and transactional habits.

    We may use outside ad companies to display ads on our site. These ads may contain cookies. If you choose to enter an advertiser's site, the ad company may use cookies associated with these banner ads. We do not have access to this information or control over these cookies. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other web sites in order to provide advertisements on this site and other sites about goods and services of interest to you. Please be aware that SongU.com advertisers or web sites that have links on our site may collect personally identifiable information about you. The information practices of those web sites linked to SongU.com are not covered by this privacy statement.

    Information Sharing
    As a general rule, SongU.com will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. The following describes some of the ways that your information may be disclosed.

    SongU.com Registration
    When enrolling at SongU.com, we ask users to first complete the registration form. During registration a user is required to give some information such as name, email address, birth date information, gender, country of residence and zip code if applicable. Some fields may be optional. We encourage our users to provide us with as much information as possible so we can provide a more personalized experience on our site.

    We use the information we collect from our users during the registration process to make your SongU.com experience better and to help us to customize our service, and target advertising, sponsorships, and email offers from SongU.com and our affiliates based on our user demographics, likes, dislikes, etc.

    At our discretion, we will make the information about SongU.com users available in an aggregate form (this means you're one of the bunch, your information isn't singled out) to allow us to update and improve our site, and tell other people something about the numbers of people who are enrolled at SongU.com. Personally identifiable information is not extracted in this process and we will not disclose any such personal information unless specifically requested by a user.

    We may partner with another party to provide specific services. As such, when the user signs up for these services, we may have to share information that is necessary for the third party to provide these services. The information practices of those web sites partnered with SongU.com are not covered by this privacy statement.

    SongU.com Newsletter
    If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. A user can unsubscribe from the email by sending a note via the help/support area inside the member area or by submitting an email using the contact us form on the public site requesting to be removed from the newsletter mail list.

    Surveys And Contests
    From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users may opt-out of receiving future mailings.

    SongU.com Referrals
    If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. SongU.com will automatically send the friend a one-time email inviting them to visit the site or attend a special chat session. SongU.com stores this information for the sole purpose of sending this one-time email.

    SongU.com Discussion Boards And Chatrooms
    This site makes chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. We also keep transcripts of all SongU.com classroom and special event chat sessions and these transcripts may be posted for users who were unable to attend a class or an event. We may also use your IP address to help diagnose problems with our server and to administer our web site. For more information on proper etiquette and guidelines on SongU.com's discussion boards and in our chatrooms, please see our community standards.

    Online Purchases At SongU.com
    In addition to our online registration system, SongU.com has an online bookstore area where users can make online purchases of various products including SongU.com branded goods. Here a user must provide contact information such as name and shipping address in addition to financial information such as a credit card number and expiration date. This information is used for billing purposes and to fill orders. If we have trouble processing an order, this contact information is used to get in touch with the user. This information is not stored or accessible for any purpose but to deliver the products you have purchased and properly bill you.

    We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. The information practices of those web sites are not covered by this privacy statement.

    SongU.com Web Site And Service Change Notices
    We also send our users both site and service announcement updates to the email address provided by the member during signup. Users are not able to unsubscribe from such service announcements, since these may contain important information about their service. We will also attempt to communicate with the user via email to resolve issues relating to their account.

    Outside Links At SongU.com
    This web site contains links to other sites. Please be aware that SongU.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware that when they leave our site, they should read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

    Other Situations Where Personal Information May Be Disclosed
    We may store and disclose personal information allowed or required by applicable law or when deemed advisable. This means that we may make disclosures that are necessary or advisable to conform to legal and regulatory requirements or processes and to protect the rights, safety and property of SongU.com, users of this site and the public.

    We may send you information from time to time about SongU.com promotional offerings and we may share your personal information with third parties who wish to send you promotional offerings with your consent. Receipt of promotional offerings may be indicated in the appropriate check boxes within our site signifying your preferences. You may be entitled to stop the delivery of promotional information from SongU.com by sending e-mail via the help/support area inside the member area, by submitting an email using the contact us form on the public site and, for third party promotional offerings, by contacting the source of that promotional offering. We do not intend to disclose any personal information in cases where such disclosure would be in violation of applicable law.

    Your Security At SongU.com
    We care about your privacy and security, so we take reasonable steps to protect personal information and use technology such as SSL, encryption, access control procedures, firewalls and physical security.

    Your SongU.com account information and SongU.com profile are password-protected so that only you have access to this personal information. You may edit your SongU.com account information and SongU.com profile by using your SongU.com ID and password.

    We recommend that you do not divulge your password to anyone. SongU.com will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also remember to sign out of your SongU.com account and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.

    SongU.com has users all over the world. When you give SongU.com personal information, that information may be sent electronically to servers outside of the country where you originally entered the information, such as to the United States or other countries. In addition, that information may be used, stored and processed outside of the country where you entered that information. Whenever SongU.com handles personal information as described above, regardless of where this occurs, SongU.com takes steps to ensure that your information is treated securely.

    Unfortunately, no data transmission over the Internet can be guaranteed to be one hundred percent secure. As a result, while we strive to protect your personal information, SongU.com cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

    Please keep in mind that whenever you voluntarily disclose personal information online - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

    Naturally, as a user you should also take reasonable steps to prevent others from having access to your account. This includes not giving out your password to others, including family or household users.

    Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you are online.

    Policies For Individuals Under 13
    We are sorry, but we no cannot enroll children under the age of 13 in our community, as we are not specifically providing content for children. Parents should read the statement below for a complete explanation.

    For Parents Of Children Under 13
    Due to the interactive nature of our site, and in order to comply with Federal laws designed to protect your children on the Internet, we do not permit children under the age of 13 to enroll at SongU.com. However, you can easily find a variety of places on the Web that are designed with the safety and best interests of your children in mind. We suggest that you do a search in one of the search engines under the words "kids sites." This should provide a vast selection of sites where your kids will be safely entertained - making the Internet a better place for everyone.

    Changes To The SongU.com Privacy Statement
    SongU.com may make changes to this privacy statement from time to time. We will post changes to our privacy statement here, so be sure to check back periodically. We may also notify you of significant changes by e-mail or in other ways.

    Questions, Comments, Concerns
    If you have any questions or comments about our use of personal information, please contact us by sending e-mail via the help/support area inside the member area or by submitting an email using the contact us form on the public site. We will use reasonable efforts to promptly investigate any complaint you may have regarding our use of personal information.

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